MACASA’s Community Services
MACASA offers the following services to those who receive Commonwealth assistance via Commonwealth Home Support Program (CHSP):
- Delivered hot meals
- Frozen meals (pick up or delivery)
- Social support (individual or group)
- Full-day outings
- Transport assistance
- Domestic assistance
MACASA also provides the following services to any other member of the community, where they pay the full fee:
- Delivered hot meals
- Frozen meals (pick up or delivery)
- Social support (individual or group)
- Full-day outings
- Transport assistance
- Domestic assistance
More detail about each service is provided below.
Delivered Hot Meals
Hot meals delivered fresh at lunchtime. MACASA has a 4-week rotational 3-course menu with:
- Soup or entrée,
- Main dish (from a choice of 2), and
- Dessert.
Most meals are served with 2 to 3 seasonal vegetables.
Vegetarian meals are also available.
Availability: Monday to Friday to those in our delivery areas. Anyone who would like meals but lives outside our hot meal delivery areas can use our frozen meal service.
Frozen Meals
Individual frozen meals or 3-course meals.
Download a copy of our current Summer Frozen Meal Menu order form;
Availability: Monday to Friday to those in our delivery areas. Anyone who would like meals but lives outside our delivery areas can collect frozen meals from the MACASA office. Any number of meals can be picked up from our facility either on a weekly, fortnightly or monthly basis. Many clients also collect frozen meals each month when they attend our Monthly Activities Group.
Social Support – Individual and Group
The Monthly Activities Program aims to address social isolation and encourage community participation. This program aims to help many families and especially those who live alone to get out and enjoy some company within the community on a regular basis.
Monthly Luncheons
Description: We hold monthly luncheons where we offer a 3-course lunch, we play bingo and have guest speakers. We occasionally have musical and comedy entertainment.
Availability: Luncheons are held on a monthly basis for each area. Download a copy of our 2022 calendar of events 2024 MACASA Functions to see dates and locations. Outings
Full-day Outings
Description: We run regular bus trips to local South Australian tourist attractions for our clients. Each trip includes a 3-course lunch plus morning and/or afternoon tea. Favourite destinations include Victor Harbor, the Adelaide Hills and the Barossa Valley.
Mini Outings
Description: We also provide shorter outings for our elderly clients who do not have access to transport. We collect clients directly from their homes, take them for a lunch-based outing (like a cruise on the Port River or a movie day) and then drop them back at their homes.
Availability: The full-day bus trips are held most months. Mini outings are held. Download a copy of our 2022 calendar of events 2024 MACASA Functions for more information.
Transport Assistance
Description: MACASA provides transport services for clients who require assistance to
- attend medical appointments
- attend our social activities
- perform grocery shopping.
Availability: As required. Transport assistance can be on a regular basis or occasional.
Domestic Assistance
Description: We offer domestic assistance to those who are finding it harder to perform daily tasks. Our Domestic Assistance cleaners can assist with general cleaning tasks such as cleaning the bathroom, mopping, vacuuming, washing etc.
Availability: Domestic Assistance can be provided on a weekly, fortnightly or monthly basis. View our Domestic Assistance Brochure here – Brochure – MACASA Domestic Assistance Service
Your Rights
MACASA values the rights and privacy of all our clients. Feedback from our clients about the service that they receive is valued and welcomed to assist MACASA to provide the best possible service to our clients. Please see our Your Rights brochure to see your rights and responsibilities here – Brochure – MACASA Your Rights.
If you have a complaint about the service you have received you are able to contact the Aged Care Complaints Commissioner on 1800 550 552 or visit www.agedcarequality.gov.au or download their brochure here – Do you have a concern (English) or Do you have a concern (Maltese). To view this brochure in another language Click Here.
My Aged Care
All new ageing clients will need to contact My Aged Care to be assessed and obtain a referral to MACASA. My Aged Care can be contacted by phone on 1800 200 422 or you can go to www.myagedcare.gov.au. For MACASA services you will need to search for Maltese Meals & Community Services.