From the Board

Chairperson’s Report 2018

MACASA continues to provide an exceptional service, with demand for our meals, domestic assistance and social support as strong as ever. This can be attributed to the dedication and support of MACASA’s staff and volunteers. Without a doubt, they are the backbone of the organisation and the Committee is forever grateful for their ongoing commitment.

Unfortunately, continuing funding restrictions, and the ever increasing cost of operating, have resulted in the Committee needing to make some tough decisions. As such, the last year has been spent looking at strategies to minimise MACASA’s financial risk so as to ensure its future as an invaluable provider of support and services to the aged and vulnerable in our society.

In previous years the MACASA Board has been prepared to dip into the organisation’s funding reserves to cover the costs that come with yearly indexation and the need to meet customer and regulatory demands. However, it became clear in 2017 that growth funding was not on the horizon and the decision to cease accepting referrals was made. This slowed losses but, in order to get back on track and operate within our funding income, the Committee also made the difficult decision to transfer a number of clients accessing our domestic assistance services to another provider. Under the professional management and guidance of our Services Manager, Madeleine Williams, this was achieved in the first half of 2018 with minimal disruption.

The Committee is also very aware that MACASA has outgrown its current premises and continues to seek a premises that will better accommodate its operational requirements and open up opportunities for alternative revenue streams. However, we continue to approach this conservatively knowing that any additional costs from an increase in rent will increase MACASA’s financial risk. It is the Committee’s responsibility to ensure the longevity and continued operation of the organisation and a unanimous decision was made this year to ensure all strategies and activities support this priority.

Things are looking up.

On 2 October 2018, the Minister for Senior Australians and Aged Care, the Hon Ken Wyatt AM, MP announced that $50 million per year in Growth Funding would be offered over two years from 2018-19 to a select number of existing CHSP service providers with a strong record of delivery. MACASA has been contacted and invited to apply for some of this growth funding, which will go some way to meeting our demand and allow us to service clients that we have had to turn away.

MACASA’s role, along with our fellow multicultural aged care providers, has also been recently acknowledged and celebrated with the 25th anniversary of the Multicultural Aged Care (MAC) Association. Madeleine and I were invited to join our colleagues at Government House on October 9 in recognition of this incredible achievement and it was wonderful reflect on the amazing contribution our organisations have made, and continue to make, to our society.

The Committee also continues to gain strength and experience and we were delighted to welcome Alan McLaughlin and Anthony Farrugia as official members. They join myself, Jessie Borg, Helen English, Sharon Scott, Julia McGrath and Penny Lello.

As a result, we look forward to a more positive next twelve months and thank you all again for your wonderful support.

Kim Murphy


MACASA Annual Report 2017-2018
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Annual Report 2019

Annual Report 2018